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Software Requirements Document Template

How to document your software needs clearly and completely.

Why Requirements Matter

Poor requirements are the #1 cause of software project failures. A good requirements document ensures everyone understands what will be built before development begins.

Document Structure

1. Executive Summary

  • Project name and description
  • Business problem being solved
  • Key objectives (3-5 bullet points)
  • Success criteria
  • Stakeholders and approvers

2. Current State

  • Existing systems and processes
  • Pain points and limitations
  • Data sources and formats
  • User roles involved today

3. User Types and Roles

For each user type, document:

  • Role name and description
  • Primary responsibilities
  • Technical proficiency level
  • Access requirements

4. Functional Requirements

Organized by feature area:

  • ID: Unique identifier (FR-001)
  • Description: What the system should do
  • User Role: Who uses this feature
  • Priority: Must have / Should have / Nice to have
  • Acceptance Criteria: How we know it works

5. Non-Functional Requirements

  • Performance: Response times, concurrent users
  • Security: Authentication, encryption, compliance
  • Availability: Uptime requirements
  • Scalability: Growth expectations
  • Usability: Accessibility, mobile support

6. Integrations

For each integration:

  • System name and purpose
  • Data flow direction
  • Data elements exchanged
  • Frequency and triggers
  • Error handling expectations

7. Data Requirements

  • Key data entities
  • Data retention policies
  • Migration requirements from existing systems
  • Reporting and analytics needs

8. Constraints

  • Budget limitations
  • Timeline constraints
  • Technology restrictions
  • Regulatory requirements

Writing Good Requirements

Do

  • Use clear, specific language
  • Write from the user's perspective
  • Include measurable acceptance criteria
  • Prioritize requirements
  • Get stakeholder sign-off

Don't

  • Specify technical solutions (that's the developer's job)
  • Use vague terms like "user-friendly" without definition
  • Include features "just in case"
  • Skip the acceptance criteria

Example Requirement

FR-012: Order Search

Description: Users shall be able to search for orders by order number, customer name, or date range.

User Role: Customer Service Representative

Priority: Must Have

Acceptance Criteria:

  • Search returns results within 2 seconds
  • Results display order number, customer, date, status, and total
  • Results can be sorted by any column
  • Clicking an order opens the order detail view

Need Help Gathering Requirements?

Our discovery process helps you document requirements properly before development begins.

Learn About Our Process